Rooms & Rates

Privacy & Cookie Policy

Jupiter Hotels Ltd. is committed to protecting your privacy. This Privacy Statement outlines the data processing practices of Jupiter Hotels Ltd. in respect of your use of this website. If you have any requests concerning your personal information which you supply to Jupiter Hotels Ltd. on this website or any queries with regards to our data processing, please contact us on

Use of Personal Information
Your personal information will only be used to provide the products and services you have requested from us, enabling us to facilitate your reservation and billing requirements. We also collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our service to you. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our services.

If you opt-in to receive marketing emails from Jupiter Hotels Ltd we will only use your personal information for the purpose of keeping you up to date with the latest news and seasonal special offers.

We will not sell your personal information to third parties and will only disclose information to our selected business partners and service providers for the purpose of facilitating your stay at any hotel owned by Jupiter Hotels Ltd. These parties are contractually prohibited from using personal information for any purpose other than the purpose Jupiter Hotels Ltd. specifies.

Use of Cookies
Our website uses ‘cookie’ technology. A cookie encrypts strings of text that a website stores on a user’s hard drive (but it does not access your hard drive). In order to improve our website, services and build profile information about visits to our website, we may from time to time send you cookies.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our website or access our services, we strongly recommend that your cookies are enabled if you wish to proceed with a booking at any of our hotels.

The type of cookies that we use are referred to as ‘session’ cookies and ‘persistent’ cookies. Session cookies are temporary and are automatically deleted once you leave the website. Persistent cookies remain on your computer hard drive until you delete them. Usage of the cookie is in no way linked to any personally identifiable information apart from what you voluntarily provide us in your dealings with Jupiter Hotels Ltd.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As previously mentioned, this will restrict your ability to perform transactions, use certain functions and access certain content on our Website.

Security Statement
We treat the information that you provide to us as confidential information. We work to protect the security of your information during the transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you input. This allows your computer to communicate with our server in a way that is designed to prevent eavesdropping, tampering, or message forgery. You will also know when you are in a secure mode when the padlock or key icon in lower right-hand or left hand corner of the computer screen appears in the locked position. In addition, the first characters of the site address will change from ‘http’ to ‘https’ when accessing the server.

Whilst we take all reasonable steps to protect your personal information, data transmission over the Internet cannot be entirely secure. We therefore cannot guarantee the security of the information you disclose online and the use of our facilities (e.g. email) is at your own risk.

Jupiter Hotels Ltd. will not be liable for any damages or losses suffered directly or indirectly arising out of or in connection with unauthorised access, loss or corruption of personal data which you provide to us on this website unless Jupiter Hotels Ltd. have been found to be negligent.

Information Requests and Updates

Your data will be stored for as long as necessary for the above purposes listed under ‘Use of Personal Information’. You can request a copy of the personal information we hold and have the right to update it. Personal information can be withdrawn at any time and will be securely deleted.  You have the right to lodge a complaint with a supervisory authority should you deem we are not being lawful. Please contact us at regarding information requests and updates.

Changes to this Privacy Statement
Meeting the needs and expectations of our customers has always been our highest priority and that includes protecting your privacy. With advances in technology and legal developments we may need to change this privacy statement. We request that you refer to our website on a regular basis in order to ensure that you are aware of our most current Privacy Statement.


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