Jupiter Hotels, the independent operator of 26 Mercure Hotels throughout the UK, has launched a Rising Stars staff training and development programme. The launch demonstrates the business’ commitment to providing quality learning and development support to its future and existing employees.
Apprenticeships and NVQs will be offered as part of the initiative although these are not mandatory. The Rising Stars initiative is in addition to the company’s existing Apprenticeship Scheme.
One highlight of the initiative will be an F&B‐based multi‐skilled apprenticeship designed to prepare staff for a variety of F&B related management positions. All training is specifically designed for the hospitality sector.
Shane Harris, CEO Jupiter Hotels, said: “Finding and developing our talent is vital to achieving our business ambitions, growth and commitment to delivering quality service. Hospitality is an industry in growth in the UK; it offers fantastic and varied job opportunities for skilled and unskilled workers. The UK is currently suffering some of the highest unemployment figures in years, and the hospitality industry holds a lot of the answers to the problem. The launch of our Rising Stars programme and our continued commitment to deliver our Apprenticeship programme aim to provide our current and future employees with the tools they need to turn a job in hospitality into a career in hospitality.”
He continued: “Each programme will be bespoke to the individual concerned. An Introductory session will be used to assess current skill levels before the programme starts. Each of our Rising Stars will work with a Mentor appointed to oversee their progress and development.”
“We operate a wide variety of hotels in both city centre and rural locations each with a range of facilities for our guests,” explained Harris. “We insist on the highest quality of customer service and have decided that the best way to ensure we have the standard of staff to reflect our service aspirations is to train them ourselves. We are confident that the Jupiter Rising Stars programme will ensure a positive career progression and be recognised both within the group and in the wider hospitality industry as a mark of genuine distinction.”